Terms of Purchase

These Terms of Purchase (“Terms”) govern all purchases of products made through our website operated by Vapepie, a brand of XDL Limited. Your use of this website is also governed by our Website Terms of Use and our Privacy Policy, which are incorporated herein by reference.

Please read these Terms, our Privacy Policy, and all related policies carefully before placing an order. By completing a purchase, you acknowledge and agree to be bound by these Terms.

1. General
These Terms form a legally binding agreement between you and Vapepie. You warrant that you have reached the legal minimum age for purchasing vaping hardware in your Canadian province or territory: 18 years of age in Alberta, Quebec and Nunavut; 19 years of age in most other Canadian provinces and territories. You confirm you have full legal capacity to enter into this agreement and are not prohibited from using our services under applicable law.

You agree to purchase and use our products strictly in compliance with these Terms and all applicable laws, including the laws of the province where the goods will be delivered. All calls, emails and other communications between you and Vapepie may be recorded for quality control, record‑keeping and fraud prevention purposes.

Our devices are intended solely for lawful use. They must not be used for the consumption of any illegal substances. Vapepie sells only vaping hardware; we do not sell any nicotine‑containing products.

2. Privacy Notice
Our Privacy Policy sets out how we collect, store, use and disclose your personal information and complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website, you consent to the processing of your personal information in accordance with that Privacy Policy. We may update the Privacy Policy from time to time; revised versions will be posted on our site. Your continued use of the website after updates constitutes acceptance of the changes.

3. Orders and Order Processing
We reserve the right to refuse, cancel or suspend an order at our discretion, including without limitation where an item is out of stock, there is an obvious pricing error, we suspect fraud, or age and identity verification fails. We may carry out identity and age verification before processing your order. If your order is cancelled, you will not be charged, or any payment received will be refunded.

To the fullest extent permitted by law, we reserve the right to withdraw offers, correct errors, inaccuracies or omissions, and adjust prices, product descriptions, specifications and promotional offers. Once an order has been confirmed and shipped, we will not make unilateral changes without your consent where prohibited by applicable Canadian consumer protection law.

4. Product Descriptions
We strive to provide accurate product descriptions on our website. However, we do not warrant that descriptions are completely error‑free, exhaustive or up‑to‑date. If a product differs materially from its description, your exclusive remedy is to return the item in accordance with our Returns Policy.

A quick‑view function is available for convenience only. Full details regarding origin, features and pricing can be found on the dedicated product page.

5. Pricing
We aim to display accurate pricing. If a product is listed at an incorrect price due to an obvious error, we reserve the right to cancel the order and notify you by email. We also reserve the right to correct listed retail prices where appropriate.

6. Availability and Delivery
Stock availability shown on the website is an estimate only. The estimated delivery window after payment confirmation is up to 30 calendar days. Delivery may be delayed due to stock shortages, adverse weather, carrier delays, customs inspections or mandatory age verification. An “in stock” status does not guarantee immediate shipment. If an item sells out while your order is being processed, we will notify you by email and remove that item from your order.

All vaping hardware shipments require adult signature upon delivery. The recipient must present valid government‑issued photo ID. If valid identification cannot be provided, the parcel will be returned to us.

7. Product Disclaimers
(a) Manufacturer warranties may not apply to some products;
(b) customer support may be limited;
(c) user manuals and safety notices may not be available in your preferred language;
(d) products may not meet all local labelling, testing or safety standards applicable in your province.

It is your responsibility to confirm that the product may be lawfully imported and used in your province.

8. Taxes, Duties and Fees
Orders shipped within Canada may be subject to GST, HST or PST depending on the destination province. For shipments imported from outside Canada, additional import duties, customs charges and brokerage fees may apply. All such charges are the responsibility of the recipient.

9. Governing Law and Dispute Resolution
These Terms are governed by the laws of Hong Kong. Where mandatory consumer protection legislation of a Canadian province applies, those mandatory provisions will take precedence.

We encourage parties to resolve disputes through good‑faith negotiation first. If an agreement cannot be reached, you may contact your provincial consumer protection agency or the Office of the Privacy Commissioner of Canada as applicable.

10. Changes to these Terms
We reserve the right to revise these Terms at any time. The current version will be published on our website. By continuing to use the website or placing new orders after publication, you accept the revised Terms.